Kitting & Assembly - Beyond the Box

FAI's Kitting & Assembly services transform complex projects into branded, retail-ready solutions. By integrating with inventory, printing, and fulfillment workflows, we deliver kits that arrive complete, accurate, and on time - no matter the scale.

Custom Kitting Programs

Our Custom Kitting capabilities are designed to create memorable, on-brand experiences while simplifying operations for our clients. Every program is fully tailored, with the flexibility to handle one-time campaigns or ongoing, high-volume execution.

  • Subscription Programs - Monthly or seasonal subscription boxes, curated and shipped with consistent quality.
  • Influencer & PR Kits - Custom-built packages for launches, campaigns, and brand outreach.
  • Promotional Bundles - Product + collateral kits for marketing promotions, giveaways, or loyalty programs.
  • Product Sampling Programs - Multi-SKU sample kits for retail buyers, consumers, or promotional events.
  • Corporate & Event Kits -Employee welcome kits, sales team collateral packs, and event materials.
  • Retail-Ready Packaging - Shelf-ready packaging and palletized displays for big-box and specialty retailers.

Integrated Advantages

  • Print-to-Kit Integration - POD collateral, apparel, and signage flow directly into kitting workflows.
  • Personalization at Scale - Variable-data print and branded inserts allow unique kits for each recipient.
  • Flexible Labor & Facilities - 185,000+ sq. ft. warehouse and scalable teams for seasonal demand.
  • Quality at Every Step - Systematic checks ensure accuracy, presentation, and brand consistency.

Result: Whether it's a promotional campaign, retail-ready solution, or personalized subscription experience, FAI delivers custom kits that enhance engagement and reduce internal workload.

Daily Pick & Pack - Fast, Accurate, Reliable

Our Pick & Pack services power both direct-to-consumer and business-to-business operations. From single orders to pallet-level distribution, we combine speed and accuracy with the flexibility needed to support omnichannel commerce.

Pick & Pack Capabilities

  • DTC Fulfillment - Daily orders processed with precision and speed, including same-day shipping options.
  • B2B Order Fulfillment - Bulk distribution for retail partners, resellers, and distributors.
  • Multi-SKU & Complex Orders - Efficient handling of bundled, multi-line, or personalized shipments.
  • Return Processing - Streamlined reverse logistics to maintain customer satisfaction and brand trust.

Integration Benefits

  • Seamless Tech Connectivity - Integrations with major eCommerce platforms, ERPs, and CRMs.
  • Scalable Operations - Flexible staffing and systems to handle seasonal peaks without service disruption.
  • End-to-End Accuracy - Barcode scanning and QC processes reduce errors and returns.
  • Speed to Customer - Optimized workflows and carrier partnerships ensure competitive shipping times.

Result: FAI's Pick & Pack delivers the right order, to the right place, at the right time - every day.

Omnichannel Fulfillment -
Anywhere Your Customers Are

Modern commerce demands flexibility across multiple sales channels. FAI's Omnichannel Fulfillment solutions bring together eCommerce, retail, wholesale, and marketing distribution into one connected operation.

Omnichannel Programs We Support

  • eCommerce Fulfillment - DTC order processing with real-time inventory sync.
  • Retail & POS Fulfillment - Distribution of POP displays, promotional signage, and retail packaging.
  • Literature & Marketing Fulfillment - Brochures, catalogs, event collateral, and sales kits shipped on-demand.
  • B2B & Wholesale Fulfillment - Palletized shipments, replenishment orders, and distributor support.

Why Omnichannel with FAI?

  • One System of Record - Centralized visibility and control across all sales and marketing channels.
  • Inventory Optimization - Demand planning reduces overstock, waste, and missed opportunities.
  • Integrated Printing & Fulfillment - On-demand printing tied directly into fulfillment workflows.
  • Global Reach, Local Agility - Scalable logistics solutions for national and international distribution.

Result: With FAI, brands can sell and market confidently across every channel, knowing fulfillment is unified, precise, and always on-brand.

For over 25 years, flexibility and professional integrity has allowed Fulfillment America, Inc.

to successfully serve their clients with various types of fulfillment needs.

WHAT WE DO

RECEIVING (RECEIPT AND PROCESSING OF INBOUND MATERIAL)

  • Advance receipt notifications (ASNs)
  • Bar-coding
  • Receiving against a PO system
  • Quality Control checkpoints

  • Pick to order
  • Batch Pick
  • Roll-outs / Assemblies
  • Custom Packaging
    • Shrink Wrapping
    • Hot/Cold glue
    • Die Cutting
    • Soft Seal application
    • Poly bagging
    • Clam shell assembly
    • Custom corrugate and inner packaging designs
  • Quality control
    • Double check packaging
    • Random carton checks every 10 minutes

  • Ability to kit for stock or build kits on the fly
  • Client custom kitting online
  • Quality Control

  • Customized client protocols
  • Random checks, pre-set double checks, and inspection lists
  • Pre-build of sample kits
  • Monitor and report 'throwaway' orders

  • Business intelligence reporting and forecasting
  • Budgeted vs. Actual
  • Geographic & Organizational report customization
  • Real-time reporting
  • Set minimum stock alerts

  • Real-time update of tracking information for web reporting
  • All common carriers (UPS, DHL, FedEx, Airborne, USPS)
  • Appropriate mode selection
  • Scheduling
  • Shipment consolidation
  • Route optimization and cost analysis for all outbound shipping activity

  • Wire guided racking system with high bays to keep storage costs down
  • Bin locations setup with primary and secondary locations to maximize pick efficiency based on variable product data
  • Secured and alarmed building
  • Dedicated caged lock-up area
  • Climate-controlled environment if required
  • Flow rack order picker system and conveyor belt system
  • Scan guns and high-reach forklifts

WE'RE READY TO HELP. TELL US ABOUT YOUR BUSINESS.

GET STARTED

978-642-0402

info@fulfillmentamerica.com

17 Progress Road, Billerica, MA 01821